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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Whether this is your first time renting or if you've been renting for some time now, we know you probably have questions. To make your life a little easier, we are answering our most frequently asked questions right on our website.

As always feel free to call our leasing office with any question you may have. We are here to help now, and in the future. Without further ado, these are our most frequently asked questions.

Monthly Costs

Touring the Property

How do I schedule a tour?

You can schedule a tour right from our website. Click here to schedule your tour, or you can always give us a call to schedule a tour.

What do I need to bring with me for an apartment tour?

To tour an apartment, you'll just need to bring a government-issued ID that includes your photo, such as a driver's license, passport or state ID card.

Do you offer virtual tours?

In addition to our in-person tours, we also offer virtual tours for your convenience. If you are out of state and want to see the apartment before you move, or you can't find time to come in for an in-person tour, we are more than happy to give you a personal virtual tour and answer your questions.

Will I be able to tour the actual apartment that I'm moving into?

In most cases yes. We try our best to show you the actual unit you will be moving into. However, sometimes that isn't an option; for example, we may be in the middle of a renovation or upgrade and the unit you want isn't ready until several days before the move-in date. In those cases, we will show you a similar unit. Feel free to call our leasing office before your tour to ask if the unit you are interested in will be available to tour.

Application Process

Application Requirements

About the Property

Pet Policy

Moving In

How do I set up the utilities?

We work hard to make your move-in experience as seamless as possible. Once you sign your lease you will receive an email from Updater. Updater is an app that will help you set up your utilities, internet, change your address with the USPS and more. It's easy and it's free. We also encourage you to download the Bridge Living App, where you can do everything from pay your rent, schedule amenities, to submit maintenance requests, all from one convenient app.

How do I make my monthly rent payment?

We make it easy for you to pay your rent. You can pay through the link on our website, or download the Bridge Living App and pay through the link on the app.

Still have questions?
Call us today, and friendly leasing team will be happy to answer your questions.